SMS Templates #

The Notifications Page in the App allows you to customize and manage the SMS sent to customers for various booking-related events. You can edit different types of SMS templates according to your preferences. Here’s a detailed guide on how to utilize the Notifications Page:

Types of SMS: #

The app offers five types of SMS that can be customized to suit your business needs:

1. Booking confirmation:

This SMS is sent to customers to confirm their appointment booking.

2. Booking reminder:

This SMS serves as a reminder to customers about their upcoming appointment, sent two days prior to the scheduled date.

3. Booking canceled:

This SMS is sent to customers when their appointment is canceled.

4. Booking rescheduled:

This SMS is sent to customers when their appointment is rescheduled.

Editing SMS Messages: #

To customize the content of each SMS message, follow these steps:

Step 1: From the app admin page > click Notifications.

Step 2: In Notifications> Look for the list of SMS tab.

Step 3: Edit the message as per your requirements.

Step 4: Click Save button to update the SMS template.

Available Variables:

To personalize the email subject or body, you can utilize the following variables:

booking.name:
The name of the customer who made the booking.

booking.date:
The date of the appointment.

booking.time:
The time of the appointment.

booking.quantity:
The number of bookings or appointments made.

booking.duration:
The duration of the appointment.

shop.name:
The name of your Shopify store.

customer.name:
The name of the customer receiving the email.